Privacy Policy

1. Data Collection

Information You Provide

We collect information that you voluntarily submit when using our Platform:

• Account details including name and email address
• Resume content, work history, and professional experience
• Job posting details and application requirements
• Billing information for premium subscriptions
• Support inquiries and feedback submissions

Automatically Collected Data

Our Platform automatically gathers certain technical information:

• Internet Protocol (IP) address and location data
• Browser type, version, and language preferences
• Device characteristics and operating system details
• Platform usage patterns and feature interactions
• Session recordings and performance metrics
• Referral sources and page navigation paths

Generated Content Data

Our AI system processes your input materials to create personalized cover letters. This processing occurs in real-time and contributes to ongoing service enhancement and model training improvements.

2. Information Usage

We utilize your information for the following operational purposes:

• Delivering and enhancing our AI-powered cover letter creation service
• Managing subscription billing and payment processing
• Sending account notifications and service-related updates
• Providing technical support and resolving user inquiries
• Improving AI algorithm performance through anonymized data analysis
• Detecting and preventing fraudulent activities
• Meeting legal compliance and regulatory requirements
• Delivering promotional content (with explicit user consent)

3. AI Processing and Content Generation

Our Platform leverages advanced artificial intelligence technology, including services provided by leading AI companies, to create customized cover letters. Here's how your data is processed:

All AI processing adheres to industry-standard security protocols and data protection guidelines.

4. Data Sharing and Disclosure

We may share your information under specific circumstances:

Authorized Service Partners

We work with trusted third-party providers who assist in Platform operations, including payment processors, email delivery services, and analytics providers.

AI Technology Partners

Your content may be processed by external AI service providers for cover letter generation, subject to their respective privacy policies and our data protection agreements.

Legal Compliance

We may disclose information when legally required or to protect our rights, users' safety, or Platform security.

Business Transactions

In the event of a merger, acquisition, or asset sale, user information may be transferred as part of the business assets.

5. Security Measures

We implement comprehensive security measures to protect your information from unauthorized access, modification, disclosure, or destruction:

• End-to-end encryption for data transmission and storage
• Regular security audits and vulnerability assessments
• Access controls limiting employee access to personal information
• Secure payment processing through certified payment providers
• Automated monitoring for suspicious activities
• Regular software updates and security patches

While we employ robust security measures, please note that no internet-based system can guarantee absolute security. We continuously work to enhance our security infrastructure and protocols.

6. Data Retention

We retain your information only as long as necessary to provide our services and fulfill legitimate business purposes:

• Account Data: Maintained throughout your active account period
• Generated Cover Letters: Stored for user convenience and service improvement
• Payment Records: Retained as required for financial and tax compliance
• Usage Analytics: May be retained in anonymized form for platform optimization

You may request account deletion and data removal at any time through your account settings or by contacting our support team.

7. Your Rights and Choices

Depending on your jurisdiction, you may exercise the following rights regarding your personal information:

To exercise these rights, please contact us at [email protected].

8. Cookies and Tracking Technologies

We utilize cookies and similar technologies to enhance your Platform experience:

• Maintaining your login session and user preferences
• Analyzing Platform usage patterns and user behavior
• Delivering personalized content and recommendations
• Monitoring Platform performance and functionality
• Providing targeted advertisements (where applicable)

You can manage cookie preferences through your browser settings. Note that disabling certain cookies may impact Platform functionality.

9. Third-Party Integrations

Our Platform integrates with various third-party services:

These services operate under their own privacy policies. We encourage reviewing their data practices.

10. Minors' Privacy

Our Platform is designed for users aged 13 and older. We do not intentionally collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us immediately so we can remove such data.

Parents and guardians should supervise their children's internet activities and help enforce this Privacy Policy.

11. International Data Transfers

Your information may be processed and stored in countries outside your residence, including the United States. We ensure that international data transfers comply with applicable privacy laws and implement appropriate safeguards to protect your information during transfer and processing.

12. California Residents

California residents have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information we collect and how it's used
• Right to request deletion of personal information
• Right to opt-out of personal information sales (we do not sell personal information)
• Right to non-discrimination for exercising privacy rights

To exercise your California privacy rights, contact us at [email protected].

13. Policy Updates

We may periodically update this Privacy Policy to reflect changes in our practices or legal requirements. Significant changes will be communicated by updating the "Last updated" date and posting the revised policy on our Platform.

We encourage regular review of this Privacy Policy to stay informed about how we protect your information.

14. Contact Information

For questions about this Privacy Policy or our data practices, please reach out to us: